Three markets, one desk, no rota.
The whole reason this run is worth taking is that a virtual crew has no time zone. This page sets out honestly which hours are covered by whom, and exactly what your supervisor is signing up to.
| IST window | What is awake | Load | Who is on it |
|---|---|---|---|
| 00:00 – 04:00 | UK evening peak, US afternoon | Heavy | Crew · supervisor on call |
| 04:00 – 08:00 | US evening and late-night peak | Heaviest | Crew · supervisor on call |
| 08:00 – 12:00 | US overnight, AU afternoon | Moderate | Crew · supervisor working |
| 12:00 – 16:00 | AU evening, UK morning | Moderate | Crew · supervisor working |
| 16:00 – 20:00 | UK daytime, US morning | Light | Crew · supervisor working |
| 20:00 – 00:00 | UK afternoon, US midday, AU overnight | Moderate | Crew · supervisor winding down |
What your supervisor is actually signing up to.
The crew covers the hours. Your supervisor does not have to. They work an ordinary Indian day, clearing the review lane and releasing drafts, and everything the crew queues overnight is waiting for them in the morning.
With one exception, and it is not negotiable. A safety flag at 04:00 IST needs a human inside sixty seconds. That means a named person reachable out of hours, every night, with a documented backup. Most partners run this as a phone that rotates weekly between two or three people — it is a light duty, but it is a real one.
Realistically you should expect to be called a handful of times a month, and for most of those calls to turn out to be nothing. That is by design: the classifier is tuned to over-report, because the cost of a missed flag is not something either of us wants to price.
If your company cannot commit that rota, this is the wrong run to take, and we would rather say so now than in month three. The eligibility page puts it first for that reason.
The rota you do not have to build.
A conventional desk covering these three markets needs three shifts, weekend cover, holiday cover and a night differential — on volume that only justifies it for a few hours of the day.
- No night differential. The heaviest windows carry no premium.
- No holiday gaps. Diwali, Christmas and New Year are peak nights for ride-hailing and the hardest to staff.
- No handover loss. Nothing is explained twice between shifts.
- No attrition on night staff. Historically the highest on any campaign.
- One supervisor on ordinary hours, plus a light out-of-hours rota for safety only.
Ask about the out-of-hours rota on the call.
It is the one requirement that decides whether this run fits your company, and we would rather cover it in the first fifteen minutes than the first month.